A Cock N'Bull Story...

I was walking around Paddington about a month ago and I saw the ''staff wanted'' advert on the window of a Pub (so called Hotel in Sydney, somehow all bars/pubs etc. serving alcoholic beverages are called hotels), went in and asked for info and the bartender asked if I have RSA certificate so I learned that in Australia one needs to hold an RSA (Responsible Service of Alcohol) certificate to be able to serve alcohol and I started searching for a course to get it and found out it's a one day course, so the next day I got my certificate and also a job as a barmaid at the legendary Irish pub ''Cock N'Bull'' at 89 Ebley Street, Bondi Junction where I have actually been on a thursday night to have a couple of Bullmers before and loved!
There is a very diverse employee profile; barkeepers, allrounders, DJs and security I met so far are from Canada, Czech Republic, Switzerland, Ginea, Ireland, Chile, Macedonia, Thailand and Australia. The best thing is that there's a very diverse profile of customers as well, for instance I've met a Papuan guy who cleans toilets and an English expat who deals with airplane mechanics, so it's just one peaceful United Nations:-) We are all one baklava, aren't we?:-)))
Eventhough I sometimes serve ''Soda'' to some Aussie customers who ask for a ''Cider'' as it sounds exactly the same with the Oz accent (Irish allways ask for Bullmers so there's no confusion) or I have to ask twice sometimes up to 4 times what they want, no one complains as a smile opens the doors most of the time. Customers and people in general are very kind to the ones serving them, like most of the people thank the driver before leaving the bus and most of my customers allways say ''please'' when ordering a drink and some of them even say things like ''can I have a pint of New when you get the chance please'' and I more feel like the Queen rather than a barmaid:-) But I'm kind to them as well as most of other bartenders prefer to argue unpolitely when a problematic customer comes, I prefer to take what they say and to learn; I learned most of the shots and serving styles for rare beers from customers.
Yeah, well gotta catch my shift now:-)